Update date: July 21, 2026
STRL 54, SASU with €100 share capital, RCS Nancy 949525760, SIRET 94952576000027, VAT FR20949525760, registered office 15 Rue de Haigneville, 54290 Bayon (hereinafter "we", "our store").
DPO Contact: Franck Bersauter, contact@stereos.store | +33 3 55 06 40 06.
We collect and process your personal data to manage our e-commerce site www.stereos.store, in compliance with GDPR (EU 2016/679) and French Data Protection Act.
1. Data Collected
- Identity: Name, first name, address, email, phone (orders/deliveries).
- Payment: Banking details (via Stripe, not stored).
- Navigation: IP, cookies, site behavior (UX improvement).
- Accounts: Hashed password (registered customers).
- Communications: Support messages/newsletters (opt-in).
Sources: Direct input, cookies, partners (Stripe).
2. Legal Bases and Purposes
| Purpose | Legal Basis | Data | Retention |
|---|---|---|---|
| Order/delivery execution | Contract (Art. 6.1.b) | Identity, payment, address | 5 years invoices |
| Secure payment | Contract (Art. 6.1.b) | Banking (Stripe) | Transaction time |
| Analytics (Google Analytics) | Legitimate interest (Art. 6.1.f) | Anonymized IP, visits | 14 months |
| Retargeting ads (Facebook Pixel) | Consent (Art. 6.1.a) | Visitor ID, actions | 90 days |
| Newsletters/support | Consent (Art. 6.1.a) | Until unsubscribe | |
| Security/fraud | Legitimate interest (Art. 6.1.f) | IP logs | 1 year |
3. Recipients and Transfers
- Internal: Team
- Processors: Stripe (USA, EU Standard Contractual Clauses - SCC), LWS host (France), Colissimo/La Poste (EU).
- Transfers outside EU: Google LLC (USA), Meta (Facebook Pixel, USA), Stripe (USA) – protected by SCC/EU adequacy decisions, or explicit consent.
- Sharing: No data sales.
- Google Customer Reviews
As part of our participation in the Google Customer Reviews programme, certain information relating to your order is transmitted to Google LLC from the order confirmation page: order number, email address, delivery country, estimated delivery date and, where applicable, identifiers of the products ordered.Google will then give you the option to participate in a survey about your shopping experience on our store. Participation is entirely optional. If you agree, Google may send you a survey invitation by email after the estimated delivery date of your order. Refusing to participate will have no effect on the processing or delivery of your order.
The information transmitted is processed by Google in accordance with its own privacy policy.
4. Cookies and Consent
Use of essential cookies (navigation), functional (cart), analytics and advertising (Google Analytics, Facebook Pixel). PrestaShop's native module handles consent banner (opt-out possible).
Max duration: 13 months.
5. Your GDPR Rights
- Access, rectification, erasure, objection, restriction, portability (Art. 15-22).
- Withdraw consent (newsletters).
- CNIL complaint: www.cnil.fr. Exercise rights: contact@stereos.store (ID proof required). Response within 1 month (extendable).
DPO: Franck Bersauter
6. Security
Data encrypted with SSL/TLS, secure LWS hosting, encrypted backups, regular audits. Breach notification <72h (Art. 33).
Contact: For questions, contact@stereos.store.